Terracotta Planters

Frequently Asked Questions

• 1. Where do you ship?

  We currently ship within the United States only. We hope to expand internationally in the future as we continue to grow.

• 2. How long does shipping take?

  Most orders are processed within 2–3 business days. Standard shipping typically takes 5–7 business days, depending on your location. You’ll receive tracking information once your order has been shipped.

• 3. What materials are your products made from?

  Our collection is crafted from organic and ethically sourced materials. Each piece is made by master artisans using techniques that have been passed down through generations.

• 4. Are your products fair trade?

  Yes. We are deeply committed to ethical sourcing and fair trade practices. By purchasing from Artisan Manor, you are directly supporting artisan communities and contributing to sustainable livelihoods.

• 5. Do you accept returns or exchanges?

  Yes, we do. For details about our return and refund policy, please refer to our Return & Refund Policy

• 6. How do I care for my Artisan Manor pieces?

  Because our items are handmade from natural materials, we recommend gentle care to preserve their beauty. Specific care instructions may vary by product — please check the product page for details or contact us if you need guidance.

• 7. How does my purchase make an impact?

  Every Artisan Manor piece is more than just décor — it represents cultural preservation and helps sustain artisan communities around the world. Your purchase supports ethical trade and helps keep these timeless traditions alive.

• 8. Who can I contact if I have more questions?

  You can reach us anytime through our Contact Us